Gift Card Policy
Canadale Nurseries Ltd. Gift Card Policy
1. General Information
- Gift cards are available for purchase in-store, by phone and online.
- The value of your gift card may be applied towards the purchase of any product or service at Canadale Nurseries Ltd.
- Gift cards are available in various denominations.
- Gift cards do not guarantee the availability of any specific product and cannot be used to reserve items in advance or be applied to past purchases.
- Gift cards have no cash value until activated by a cashier.
2. Redemption
- Gift cards can be redeemed in-store only at Canadale Nurseries Ltd.
- They are not redeemable for cash.
- If a purchase exceeds the value of the gift card, the remaining balance must be paid using another accepted payment method.
- No change will be given for purchases below the card’s value; the remaining balance will stay on the card.
- Gift cards must be presented at the time of purchase to be redeemed.
3. Expiry and Fees
- Gift cards do not expire and remain valid while the store is in operation.
- No service fees or maintenance fees apply.
4. Lost or Stolen Cards
- Treat gift cards like cash; lost or stolen cards cannot be replaced or refunded.
5. Returns and Refunds
- Merchandise purchased with a gift card follows our standard return policy.
- If an item purchased with a gift card is returned and eligible for a return, the customer will be issued a store credit for the price paid, as per the store’s refund policy.
6. Fraud and Misuse
- Canadale Nurseries Ltd. reserves the right to cancel a gift card if fraud or misuse is suspected.
- Gift cards cannot be used for illegal transactions, transferred to another customer, or resold without authorization.
7. Additional Terms
- By purchasing a Canadale Gift Card, you agree to the terms and conditions outlined in this policy.
For any questions or concerns regarding gift cards, please contact us at [email protected] or 519-631-7264.